PC/ Laptops

Microsoft is releasing a fix for a printer problem that caused the system to crash in Windows 10

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The Microsoft Windows 10 printer crash error has been fixed with a fix that is now available for download. After a previous update to Windows 10, some user systems will crash with a blue screen error when trying to print. This was not a widespread problem, limited to specific printers and applications, but now appears to have been fixed with an out-of-scope update released by Microsoft.

Microsoft released the cumulative update from March 2021 last week for Windows 10, but then users began to complain of system crash problems when trying to take printouts. Windows Latest reports last week that users of Windows 10 version 20H2, 2004, 1909 and 1803/1809 were affected by this problem and that Microsoft said that any device with Windows 10 would receive an update.

The company update out of range which comes with compilation number 18363.1441 solves this problem.

The update change log reads: “Updates an issue that may cause a blue screen when you try to print to certain printers using certain applications.” As mentioned, it does not specify which printers or applications are affected. Additionally, the change log states that the issue “may generate an APC_INDEX_MISMATCH error.”

Microsoft also recommends that users install the latest Service Stack (SSU) update before installing this out-of-range update. To install this update, go to Settings > Update and security > Windows Update. IN Additional updates available area, you should see an option to download and install the update. Once updated, the blue screen error when using some printers needs to be corrected.


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