Apple has agreed to pay Chilean consumers $ 3.4 million (approximately Rs. 25 crores) in a lawsuit for programmed obsolescence of iPhone phones, their lawyer said, the first such deal in Latin America.
Apple is accused of programming a limited lifespan of some products to force consumers to change their phones earlier than necessary, and has previously settled similar cases in the United States and Europe.
In Chile, about 150,000 users of iPhone 6,, 6 Plus,, 6s More,, 7,, 7 Plus, and I KNOW The US company is suing, claiming that their smartphones have started to perform weaker after software updates programmed by Apple before December 21, 2017.
The agreement provides for a registration period for affected customers, who will have to provide evidence of reduced performance on their devices, Odecu consumer body lawyer Juan Sebastian Reyes told a virtual news conference.
Each customer receives a maximum compensation of $ 50 (approximately Rs 3,700), which must be shared if there is more than one claim per serial number, as in the case of second hand phones.
Dissatisfaction forced Apple to upgrade its software and offer big discounts when replacing batteries.
In March 2020 Apple agreed to pay up to $ 500 million (approximately Rs 3,700) to settle a lawsuit for delayed iPhone devices in the United States, followed in November by another $ 113 million (approximately Rs. 840 crore) to settle disputes with more than 30 U.S. states on the same issue.
The company has also settled a case with the French consumer observer for 25 million euros (approximately 220 crores), as it did not inform iPhone users that software updates could slow down older devices.
Italy, for its part, fined Apple and Samsung EUR 10 million (approximately Rs. 90 crore) and EUR 5 million (approximately Rs. 40 crore) respectively for the planned obsolescence of the smartphone.
Which is the best phone under Rs. 15,000 in India right now? We discussed this on Orbital, the Gadgets 360 podcast. Later (starting at 27:54) we talk to OK Computer creators Neil Pagedar and Puja Shetty. Orbital is available at Apple Podcasts,, Google Podcasts,, Spotifyand wherever you get your podcasts.